Some landlords respond after delivery — by mail, by email, by text, sometimes a phone call. The information lands across different channels and can quickly get scattered. DepositsBack.app pulls it all into one place: you tell us what they said, we read through it for you, and you decide what to do next.
Landlord responses come in different forms. From your case dashboard, choose how you got their answer:
DepositsBack.app reads it for you (Textract for documents, then AI extraction) and pulls out the structured pieces — what they’re claiming, how much they’re offering, what dates they mentioned, any attorney info. You review and adjust before anything is final.
Once your response is parsed, you’ll see:
The state context is educational information — not legal advice — to help you understand the rules that apply to your situation.
You decide whether to accept their offer. DepositsBack.app doesn’t negotiate or advise — we keep the offer, the amounts, and the terms organized alongside your notice and tracking so you can see the full picture and decide on your own terms.
If you decide to push further, your records — original notice, USPS delivery confirmation, the response and its parsed details, your state’s statute and small-claims limit — give you a complete file. You can use it for self-help next steps, or download the Complete Case Bundle (included in your $49.99 package after delivery) and email it to an attorney for review. The attorney handoff sheet inside summarizes everything for quick review.
DepositsBack.app does not provide legal advice or represent you in court. Whether to file a claim is your decision based on your situation.
Open your case dashboard and choose how you got the response — phone call summary, pasted email or text, SMS conversation, physical letter text, or uploaded PDF/photo. DepositsBack.app reads it and pulls out the key details. You review before anything is saved.
You decide whether to accept the partial offer. DepositsBack.app does not negotiate or advise — we keep records organized so you can review what was offered, when, and on what terms.
No. DepositsBack.app does not represent you in court. You can use your records (notice, tracking, response) for self-help next steps or to share with an attorney for review.
It reads through the response (using Textract for files and AI for text), extracts the issues, amounts, and dates, classifies what they're claiming (partial / refusal / counter-offer / damages), and shows your state's statute and small-claims limit for context. You review the parsed details before they're saved.