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Getting your security deposit back can drag on for months — letters lost in the mail, ignored emails, vague phone calls. DepositsBack.app gives you the tools to push back: a state-specific security deposit notice sent by USPS Certified Mail, tracking that stays attached to your case, and (if your landlord responds) a place to organize everything and see your state's rules clearly. Here's how the parts fit together.

Frequently asked
Common questions

Free deadline check first — enter your state and move-out date, no signup. If you decide to continue ($49.99), DepositsBack.app prepares a state-specific security deposit notice addressed to your landlord. The notice is printed and mailed via USPS Certified Mail, and you get tracking the same way you'd track any USPS shipment — acceptance, in-transit, delivered — all attached to your case. If your landlord responds, you can paste their email, text, or SMS into your case, or upload a photo of the letter — DepositsBack.app reads it for you and shows what they're claiming alongside your state's rules.

A security deposit notice sent by USPS Certified Mail is a formal written request asking your landlord to return your security deposit, with documented proof that the notice was sent and delivered. Many states require tenants to send a written request before filing a small claims case for an unreturned security deposit.

Notices are typically printed and mailed within 1-2 business days of your order. USPS Certified Mail delivery usually takes 3-7 business days depending on the destination. You receive tracking updates via email.

You can cancel your order for a full refund before the notice has been printed and entered into the mail stream. Once the notice has been mailed, we are unable to cancel the order. Contact support@depositsback.app as soon as possible if you need to cancel.

If your landlord stays silent, the certified mail record documents that you made a formal written demand. You can request an optional follow-up notice or download your Case Bundle for self-help next steps or attorney review.

DepositsBack.app currently supports all 50 US states. Each notice is customized with the relevant state statutes, deadlines, and references. Check the homepage to confirm your state is covered.

No. DepositsBack.app is a self-help document preparation service, not a law firm. We do not provide legal advice or representation. If you need legal advice about your specific situation, consult a licensed attorney in your state.

You can reach support at support@depositsback.app. We respond to all inquiries within one business day.

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