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  1. Who we are
  2. Acceptance of terms
  3. Eligibility
  4. Description of service
  5. Not a substitute for legal advice
  6. User responsibilities
  7. Acceptable use
  8. Suspension and termination
  9. User content
  10. Third-party providers
  11. Payments and fees
  12. Service availability
  13. Disclaimer of warranties
  14. Limitation of liability
  15. Governing law
  16. Changes to terms
  17. Contact
Home/Legal/Terms of Service
Legal

Terms of Service

Effective April 11, 2026 · Last updated April 11, 2026
01

Who we are

DepositsBack.app (“DepositsBack.app,” “we,” “us,” or “our”) is a self-help software platform for document organization and mailing support. DepositsBack.app is not a law firm and does not provide legal advice, legal representation, or legal services of any kind. Use of the Service does not create an attorney-client relationship.

This product is not a substitute for the advice of an attorney.

Operator contact for legal notices:

  • Email: support@depositsback.app
02

Acceptance of terms

By accessing or using DepositsBack.app at depositsback.app (the “Service”), you agree to be bound by these Terms of Service (the “Terms”). If you do not agree to these Terms, do not use the Service.

03

Eligibility

You must be at least 18 years old to use the Service. The Service is intended for use by residents of the United States only.

04

Description of service

DepositsBack.app helps users:
  • upload and organize lease documents and related files;
  • extract and confirm factual information from uploaded documents;
  • format and review a neutral written notice regarding a security deposit;
  • send that notice through third-party mailing providers;
  • track mailing delivery status; and
  • organize case documents and official resources into a downloadable case bundle.
DepositsBack.app does not:
  • provide legal advice, legal opinions, or legal recommendations;
  • represent users in any legal proceeding;
  • apply law to individual facts or circumstances;
  • recommend legal strategy or courses of action;
  • calculate legal penalties, damages, or remedies; or
  • guarantee any outcome or result.

All information provided through the Service is for general informational purposes only. Laws vary by state, locality, and individual circumstances.

05

Not a substitute for legal advice

Not legal advice

This product is not a substitute for the advice of an attorney. If you need legal advice about your specific situation, you should consult a licensed attorney.

06

User responsibilities

You agree to:
  • provide accurate and truthful information;
  • review all notices and documents before sending or downloading them;
  • verify mailing addresses before approving any mailing;
  • use the Service only for lawful purposes; and
  • comply with applicable law in your jurisdiction.

You are solely responsible for the content of any notice sent through the Service and for your decisions about how to proceed with your matter.

07

Acceptable use

You agree not to use the Service to:
  • violate any applicable law or regulation;
  • upload fraudulent, forged, or falsified documents;
  • impersonate any person or entity;
  • harass, threaten, or harm any individual;
  • interfere with or disrupt the Service or any third-party systems used to operate it; or
  • attempt to reverse engineer, scrape, or misuse the Service.
08

Account suspension and termination

We may suspend or terminate your access to the Service if we reasonably believe that you have violated these Terms, provided false information, or engaged in abusive, fraudulent, or unlawful conduct.

09

User content

You retain ownership of the documents and information you upload. By uploading content, you grant DepositsBack.app a limited, non-exclusive license to store, process, format, transmit, and display that content solely for the purpose of providing the Service to you.

10

Third-party providers

We use third-party service providers to support functions such as payment processing, mailing, hosting, storage, OCR or AI-assisted processing, and email delivery. Your use of the Service may also be subject to the terms and privacy policies of those providers.

11

Payments and fees

All fees are shown in U.S. dollars at checkout. By completing a purchase, you authorize DepositsBack.app to charge the payment method you provide for the applicable fee. Our Refund Policy is incorporated into these Terms by reference.

12

Service availability

The Service is provided on an “as available” basis. We are not responsible for delays, interruptions, or failures caused by factors outside our reasonable control, including outages or failures of third-party providers.

13

Disclaimer of warranties

Disclaimer of warranties

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied. DepositsBack.app does not warrant that the Service will be uninterrupted, error-free, or that any notice or document will achieve any particular result.

14

Limitation of liability

Limitation of liability

To the maximum extent permitted by applicable law, DepositsBack.app shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service.

In no event shall DepositsBack.app’s total liability to you exceed the amount you paid to DepositsBack.app in the twelve (12) months preceding the event giving rise to the claim.

15

Governing law

To the extent permitted by applicable law, these Terms are governed by the laws of the state in which the operator of the Service is established, without regard to conflict of law principles. Nothing in these Terms limits any rights you may have under consumer protection laws that cannot be waived by agreement.

16

Changes to terms

We may update these Terms from time to time. If we make material changes, we may notify users by email or by posting a notice on the Service. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

17

Contact

If you have questions about these Terms, please contact:

support@depositsback.app

Other policies
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DepositsBack.app is a self-help software platform. We are not a law firm and do not provide legal advice. Use of this service does not create an attorney-client relationship. If you need legal advice, consult a licensed attorney in your state.
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